Modifying Listings

From time to time, it becomes necessary to modify some of your listings.  You may want to add more information to your listing, correct an error, or cancel the listing altogether.  If the listing was scheduled, you may even want to modify the time that it is supposed to start.

Revising a Listing

Making changes to an item's listing using is subject to a few restrictions, depending on whether any bids have been placed on the item and whether the change is being attempted within twelve hours of the end of the auction. A complete list of the restrictions can be found in the Listing Modification Rules.  In general, you can make most changes if your item has not received any bids.  If your item has received bids, or is near the end, there are more restrictions on the modifications you can make.   The simplest way to approach it is to try to make the modifications.  If they are not allowed, then an error will appear.  If you still want to identify changes in your listing, then you can add to your listings description.

To revise a listing:

  1. Select all the listing records you would like to revise from the Monitor Listings grid.

  2. Select Listing Actions|Revise Listing or click the Revise button on the Actions toolbar.  The Revise Listing window will appear.

 

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  1. Make any modifications that you would like to the listings.  The X of Y message in the upper right corner identifies the listing record that you are modifying.  Use the navigation arrows next to it to navigate between the selected listings.  You can view the listing on eBay by clicking the eBay ID link in the upper left corner.

  2. After you have made your modifications, choose whether to "Apply changes only for this item", or "Apply changes to all future listings for this item" from the options in the lower left.  If you choose "Apply changes only for this item", then only the listing record will be modified.  The original item record that was used to create the listing will remain unchanged.  If you choose "Apply changes to all future listings for this item", then both the listing and the original item record will be changed.  All future listings created from the item will have the same modification.

 

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Howard listed a pair of tennis shoes for 7 days.  Before his item received any bids, he decided to extend it to a 10 day auction since he was going to be out of town when the 7 day auction would have closed.  He only wants to change this one listing and not all future listings of these tennis shoes, so he chooses "Apply changes only for this item".  Later, Howard discovers that he spelled tennis wrong.  He goes back to revise his listing, only this time he chooses "Apply changes to all future listings for this item" because he wants it to be spelled correctly on all future listings.

 

  1. Click Revise to send the changes to eBay for the listing that is currently displayed in the Revise Listing window.  If you want to send all the changes at once, click Revise All.  If you want to exit without saving any changes since the last time you clicked the Revise or Revise Listing button, then click Close.

Adding to a Listing Description

If you item has received bids, then the only way to modify your description is by adding to your description.  When you add to your description, the original description remains in the listing and any text you add appears at the bottom of the listing.  

 

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You cannot modify your listings after it has received bids because it really isn't fair to the bidder.  Changing a description from "mint condition" to "nearly mint condition" could lead to a lot of problems.

 

To add to a listings description:

  1. Select all the listing records you would like to add text to from the Monitor Listings grid.  All selected listings will have the same message added.  If you would like to add different messages to different listings, you must select them and add to your description one at a time.

  2. Select Listings Actions|Add to Description from the menu.  The Add to Item Description window will appear.

 

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  1. Enter the text you would like to add to your descriptions.

  2. If you would like your added text to be formatted, you can use the Edit... button to open the HTML editor.  This will allow you to make your added text stand out with different colors, fonts, bold, italic, etc.

 

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  1. Click OK to close the HTML editor.

  2. Click OK to add the text to all your descriptions.  A status message will appear in the status bar to let you know if it was successful or not.  Additional details will be added to the Activity Log if there was a problem.

Ending a Listing Early

You can also end your listing early if you need to after providing a reason for ending the listing early.  If your listing has at least one valid bidder, then ending the listing early will sell it to the highest bidder.  If you do not want the item to sell, you must go to eBay first and cancel all bidders before ending the item.

To end a listing early:

  1. Select all the listing records you would like to end early from the Monitor Listings grid.  All selected listings will be ended for the same reason.  If you would like to end listings for different reasons, you must select them and end them one at a time.

  2. Select Listings Actions|End Listing Early from the menu.  The End Listing Early window will appear.

 

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  1. Select the reason for ending the listing early and click OK.  A status message will appear in the status bar to let you know if it was successful or not.  Additional details will be added to the Activity Log if there was a problem.

 

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You can use End Listing Early to end "Good til Cancelled" store items also.  Simply choose "The item is no longer available for sale" as the reason.

Rescheduling Listings

Scheduled listings are listings that have not yet been submitted.  To make a modification to a scheduled listing, you would simply use the same procedure you used for revising a listing .  

 

Scheduled listings frequently have staggered start times to give buyers time to bid on multiple items.  Changing the start times of a lot of scheduled listings could be very time consuming without the ability to reschedule in a batch.

To reschedule listings:

  1. Select all the listing records you would like to reschedule from the Monitor Listings grid.  

  2. Select Listings Actions|Reschedule from the menu.  The Reschedule Listings window will appear.

 

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  1. Enter the Start time of the first listing to be rescheduled.  You can use the arrow keys on each date component or type the date manually.

  2. Specify the Interval between listings if you want the listings to be staggered.  You can use the arrow keys on each time component or type the time interval manually.

  3. Click OK when finished.  All selected listings will now have new scheduled dates/times.

Bulk Changing Listings

You can also make changes to many listing records at once using Bulk Change Fields under Listings Actions on the main menu.  To learn more, Making Bulk Changes.

 

Any listings that are Scheduled or Running can be bulk changed.  Any listings that are Relistable or Completed cannot be bulk changed.  When Running listings are bulk changed, the changes will be made immediately in your running listings on eBay.  It may take some time to perform all the changes on eBay, so please be patient.

 

Since Relistable listings must maintain the information of the original listing, you cannot make bulk changes to a Relistable listing.  There is a way to modify your relistable listings before you submit them again though.  To make bulk changes before relisting a listing, you can simply use the Relist feature and schedule them with Blackthorne for 10 minutes in the future.  You will then have relist records in the Scheduled by Blackthorne filter.  You can then bulk change those records and let the scheduler submit them.