How do I upgrade the program

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Author Message   Kevin Tracy (hobbylink1) New member Username: hobbylink1 Post Number: 2 Registered: 04-2008 Posted on Wednesday, July 28, 2010 - 05:36 pm:    How do I upgrade to the new program. I have v. 3.02.140 when I try to upgrade it says I must ugrade to 3.2135 and give a short cut. THe short cut does not work. So how do I up grade when it says I must do the other first but I can not find.   Sally Milo - GOing1nceLLC - #1 BTPro fan (sally) Senior Member Username: sally Post Number: 5197 Registered: 03-2004 Posted on Thursday, July 29, 2010 - 08:47 am:    http://www.blackthornesw.com/discus/messages/5259/79644.html Sally - GOing1nceLLC Blackthorne Pro Training Free Quick Start Guide - http://www.going1nce.com/qsg.pdf Ad Template & eBay Store design   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2268 Registered: 03-2004 Posted on Thursday, July 29, 2010 - 11:24 pm:    Hi Kevin, That is a good post for the cause/fix for the issue "you must upgrade to 135 error". However, the post contains an upgrade for 3.2.184. Here is more recent info for the update. Error "you must first upgrade to 3.2.135" is usually related to a “Data” folder appearing in the program folder for Blackthorne, the data folder was moved to the Windows User application data folder in 2006. If the new install finds a Data folder it will show this error. 1. I suggest backing up your current database. • Go to "Tools-Database Administration" to create a backup, note the name and path so you know the latest backup. 2. Uninstall Blackthorne. • Windows Add/Remove Programs in the Control Panel 3. Delete the Blackthorne program folder in • C:\Program Files\eBay Now download and install the latest upgrade. Please go to the following URL to do so: http://www.blackthornesw.com/download/InstalleBayBlackthorne.exe Choose "save" or "save file to disk", select a location to download the file to and click "save" to start the download. Once the download is complete, “run” it to install the program. Do Not choose to remove prior data during the install. Note: After installing the upgrade and opening Blackthorne you should see category file update window, please let the files update. After categories are updated, close and open Blackthorne. If you need to Manually Update Categories: To update your categories and item specifics, please go up to the "Refresh" menu and select "Update eBay categories and Item specifics". You'll see a message popup for the refresh of categories. On a high speed connection it could take 20 to 30 minutes to update so wait for the category update to finish. Once you have the latest version 4.03.019 and categories are updated, here are details for using the new “Item Condition” on your items. Item condition bulk changes are a different menu option from the standard bulk changes fields and bulk change for item specifics: To use the new “Item Condition” feature: Select the records you "need" to change or set item condition on. Depending on if you are in Monitor Listings or Create Items use: Create Items: Item Actions-Bulk Change Item Condition Monitor Listings: Listing Actions-Bulk Change Item Condition If the selected group of listings differs in categories, you should see a “Arrow” button in the upper right of the “Item Condition” window to move to the next category condition. Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."

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