Item Condition - Slightly Confused

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Author Message   Cindy Stone (denizen) Senior Member Username: denizen Post Number: 6734 Registered: 03-2004 Posted on Sunday, July 25, 2010 - 06:42 am:    Yesterday I started creating items with .019. I carefully checked eBay about my main categories (mostly under collectibles) and noted that the new condition requirements were not attached to the specific sub-categories that I use. However, as I started to work and would insert a category number, I noted that I had the Item Condition field with the dropdown showing only New and Used. Since it didn't seem to be required in the particular category, I assumed that it was just "generally there" and I chose to ignore it. This was in all postcard categories, paper ephemera categories and historical memorabilia categories, for example. Then I created a few items in category 689 - Stamps/United States/Covers/Postal History and I did not get the Item Condition drop down box. So that put rather a twist on my assumptions. (This particular category does have the green eBay recommended IS, however whereas the other categories I was working in, did not have the eBay IS.) Are my assumptions correct that I do not have to fill in that box if it is not required according to eBay's list? If there is an eBay recommended (in green) IS regarding condition, that overrides the appearance of the Item Condition dropdown box? I tested a couple with "Submit with Preview" and they did not show any errors. Can I assume that an error would have shown if it fits the guidelines of the new eBay requirements? The problem with collectibles is that until eBay chooses to add the condition of "unused", the information is misleading. An unused postcard from 1904 is definitely not "New" but neither is it "Used". Cindy tom*cindy*stone & stone_etcetera It won't sell if it isn't listed.   Sally Milo - GOing1nceLLC - #1 BTPro fan (sally) Senior Member Username: sally Post Number: 5185 Registered: 03-2004 Posted on Sunday, July 25, 2010 - 10:20 am:    Cindy...The Item Condition choices are problematic: I have a client who sells demo sunglasses. Something that the tags were removed from to display are new, but may have been tried on. (Sort of like your unused...) Sally - GOing1nceLLC Blackthorne Pro Training Free Quick Start Guide - http://www.going1nce.com/qsg.pdf Ad Template & eBay Store design   CJ Gray (byrum) Advanced Member Username: byrum Post Number: 594 Registered: 09-2005 Posted on Sunday, July 25, 2010 - 02:32 pm:    Another situation for the process, my sheets are new with attached label, which sometimes has a price and sometimes no price but the original barcode. Is this New with Tag which is offered in the bedding categories? eBay ID: byrum   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2247 Registered: 03-2004 Posted on Sunday, July 25, 2010 - 05:41 pm:    Does this post help answer your questions? http://www.blackthornesw.com/discus/messages/17/81229.html?1279924100 If the listing on eBay does not support the "New Item condition" you should be able to use the condition options within "Item Specifics". Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."   Cindy Stone (denizen) Senior Member Username: denizen Post Number: 6735 Registered: 03-2004 Posted on Monday, July 26, 2010 - 07:20 am:    Hi, Leslie, Thanks for the link. However, categories that do not require "New Item Condition", still have the dropdown box in Blackthorne. And those same categories do not have condition options within Item Specific - at least as recommended by eBay (green). Only when there is an eBay defined IS (green), does the dropdown box not appear. Cindy tom*cindy*stone & stone_etcetera It won't sell if it isn't listed.   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2254 Registered: 03-2004 Posted on Monday, July 26, 2010 - 03:39 pm:    Hi Cindy, I'm not seeing the item condition dropdown when I select category 689. I tested in both Access and SQL it seems to be working correctly. I suggest making a backup of the database, run repairs and after the repairs, refreshes Categories and Item Specific. Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2255 Registered: 03-2004 Posted on Monday, July 26, 2010 - 03:42 pm:    If you see the issue with different categories can you provide the category numbers? Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."   Monsterpoo (monsterpoo) Member Username: monsterpoo Post Number: 136 Registered: 02-2007 Posted on Monday, July 26, 2010 - 03:54 pm:    Hi Leslie, I am seeing the Item Condition dropdown field with category 29223 - Books Antiquarian & Collectible. According to the announcement, I didn't think I was going to see this new field for that category. Antiquarian & Collectible Available Item Conditions Item condition will NOT be mandatory in Antiquarian & Collectible   Cindy Stone (denizen) Senior Member Username: denizen Post Number: 6737 Registered: 03-2004 Posted on Monday, July 26, 2010 - 07:01 pm:    Hi, Leslie, I see exactly what you see for category 689. However, an example of the dropdown showing in a category that doesn't require it is 13988. Here is a link to a listing in that category number: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190423494765 That category is definitely on the "exclusion" list. Cindy tom*cindy*stone & stone_etcetera It won't sell if it isn't listed.   Zoulfia Moret (zmoret) Moderator Username: zmoret Post Number: 760 Registered: 12-2008 Posted on Monday, July 26, 2010 - 07:55 pm:    I think there is a confusion between the Item Condition (IC) field being shown and the fact that it is mandatory. When eBay "migrates" a category to have IC as a field, this is where you will see a drop-down in BT. But it doesn't mean it is mandatory. I would highly encourage though to specify IC when it becomes available in a category (as opposed to Item Specific), even if it is not mandatory. _____ Zoulfia Moret eBay Blackthorne software   Cindy Stone (denizen) Senior Member Username: denizen Post Number: 6738 Registered: 03-2004 Posted on Tuesday, July 27, 2010 - 06:25 am:    Good point, Zoulfia and thanks for the clarification. However, until eBay adds the IC "Unused" to all the collectibles categories, it is misleading (in my opinion) to try and use the provided dropdown. As far as I can see, the only part of "Collectibles" where IC is mandatory is Price Guides and Publications. Cindy tom*cindy*stone & stone_etcetera It won't sell if it isn't listed.   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2256 Registered: 03-2004 Posted on Tuesday, July 27, 2010 - 11:51 am:    Hi Monsterpoo, There is something odd with the item condition for category 29223 - Books Antiquarian & Collectible. However, I don't believe its Blackthorne related it appears to be site related. Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."   Monsterpoo (monsterpoo) Member Username: monsterpoo Post Number: 137 Registered: 02-2007 Posted on Tuesday, July 27, 2010 - 12:15 pm:    Ok - thanks for checking. That's the category I use most frequently so I noticed it right away.   Michael Cohen (mikol0) New member Username: mikol0 Post Number: 2 Registered: 07-2010 Posted on Tuesday, July 27, 2010 - 03:44 pm:    You just need an update and then bulk change your item category ID separately. Check the posts below: http://www.blackthornesw.com/discus/messages/17/81229.html?1279924100 http://www.blackthornesw.com/discus/messages/17/80733.html?1277772251   Leslie Van Allen (leslie) Moderator Username: leslie Post Number: 2260 Registered: 03-2004 Posted on Wednesday, July 28, 2010 - 11:20 am:    Hi Mike, You are correct for categories that "do support" Item Condition =“IC”. The categories we are talking about here are those categories which eBay "has not yet" added IC or have IC but it is not required. If you are missing the IC field in BT for “some” categories (not all categories), or IC is not loading to the listing on eBay: check the category on eBay to see if the category is supporting item condition because there are a few cases where IC is not yet supported or required. Regards, Leslie Technical Support eBay Blackthorne Software Occam's razor "The simplest explanation is most likely the correct explanation."

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