| Author | Message | ||
     Asset Recovery and Recycling (arrindy) Junior Member Username: arrindy Post Number: 18 Registered: 06-2009 |
I recently upgraded our server and all client machines from v 4.00.027 to 4.03.012. The server first, followed by two database repairs (views repair then general repair), then all clients. There were no (apparent) problems with the upgrade. Starting TODAY, pictures will not show in preview for any item. Listings are however appearing correctly on eBay after they are submitted. I receive this message:  Clicking "yes" to debug, the MS script editor launches...  ... and clicking "ok" the script to be debugged opens and displays this dialog...  Clicking "continue" just causes the dialog to be displayed again, so the only choice is to click "break".  Much of the text now displayed in the script editor I recognize as a compilation of all the various Global Autotexts and of course the description of the item. However, what I can't figure out is WHERE the following 5 lines are coming from. They do NOT appear in any GAT field, nor in any ad template. I am certain these are the lines generating the error, and therefore, causing the pictures not to display. (in the third image, the referenced 'document.images.eBayBig.style' does not appear anywhere else in the opened document) <script> function ErrorOff() {return true;} window.onerror = ErrorOff; setTimeout("document.images.eBayBig.style.display='none'",300); </script> If someone can tell me where to find this text in BT, and remove it, I would be greatly appreciative. I have a headache from banging my head against the desk for several hours already. Also possibly relevant... the layout for the ad template is set to Manual. Selecting any other layout mutilates our ads (although, the pictures DO display, just not how they ought to)  Thank you. | ||
| B. A. Murry (bam) Senior Member Username: bam Post Number: 12448 Registered: 03-2004  |
Check the properties of your Preview. Locate and delete this file. Try a new Preview. OK now or not? If not, your default browser?  | ||
| Asset Recovery and Recycling (arrindy) Junior Member Username: arrindy Post Number: 19 Registered: 06-2009 |
Unfortunately I was wrong about the pictures only not displaying in preview. The pictures are no longer displaying PERIOD, either in a preview or on our recently uploaded auctions. Murry, deleted AdPreview.html with no change. BT uses Internet Explorer for its previews, as far as I know. Default browser is Firefox on my machine and several other BT clients. | ||
| B. A. Murry (bam) Senior Member Username: bam Post Number: 12449 Registered: 03-2004 |
Same Preview issues from each client? Your very recent .012 version eBay listings have pics in the Descriptions. Those listed a few hours earlier maybe without have pics? Specific examples with/without...and any apparent differences in these? Was hoping your problem was just a corrupt preview. Not a script breaker myself and not used any 4.x versions. Don't recall issues like this being reported any recent times. ....no other ideas now. | ||
| Asset Recovery and Recycling (arrindy) Junior Member Username: arrindy Post Number: 20 Registered: 06-2009 |
Yes the same problem exists with all clients. The problem is definitely the 5 lines of code that BT is inserting in the listings, because when I use a template without any javascript the pictures preview and upload properly. <script> function ErrorOff() {return true;} window.onerror = ErrorOff; setTimeout("document.images.eBayBig.style.display='none'",300); </script> | ||
| Asset Recovery and Recycling (arrindy) Junior Member Username: arrindy Post Number: 22 Registered: 06-2009 |
This issue is still open... bump? | ||
| Steve (stevel) Moderator Username: stevel Post Number: 1347 Registered: 08-2004  |
You will need to open both the Description and the Ad Template, and look closely to find these 5 lines. Blackthorne would not generate this HTML. Look in the Description closely by going to the "HTML View" tab. Do the same in the Ad Template Studio. Regards, Steve Technical Support Blackthorne Software "Common looking people are the best in the world: that is the reason the Lord makes so many of them." Abraham Lincoln | ||
| Asset Recovery and Recycling (arrindy) Junior Member Username: arrindy Post Number: 23 Registered: 06-2009 |
We have resolved the issue by upgrading Blackthorne to 4.03.019, which was not available at the time of the original post. No other changes were made (to ad templates, GATs, or otherwise). Javascript is now working properly once again. |
